Useful Service Information Tenerife

Below information you will find very useful when visiting Tenerife on Spain’s Canary Islands

Tenerife Business Hours

Below are standard opening hours for high season – hours tend to decrease outside that time.

General standard opening hours:

Banks 8.30am-2pm Monday to Friday

Bars 7pm to midnight

Post Offices 8.30am to 8.30pm Monday to Friday, 9.30am to 1pm Saturday (large cities); 8.30am to 2.30pm Monday to Friday, 9.30am to 1pm Saturday (elsewhere)

Restaurants Meals served 1pm to 4pm and 8pm to late (earlier opening hours in the southern resorts)

Shops 10am to 2pm and 5pm to 9pm Monday to Friday, 10am to 2pm Saturday

Supermarkets 9am to 9pm Monday to Friday

Discount Pass in Tenerife Spain

Reduced prices usually apply for seniors over 60 or 65 (depending on the place) at various museums and attractions and occasionally on transport.

Students typically get a discount of about half the normal fee, though not everywhere.

Emergency Numbers in Tenerife

Ambulance (061)

EU standard Emergency number (112)

Fire Department (Bomberos; 080)

National Police (062)

Local Police (092)


Currency Euro (€)

ATMs Widely available; there’s usually a charge on ATM cash withdrawals abroad.

Money-changers Located at the airports and in the major resorts. Offer longer opening hours than banks but, generally, worse exchange rates.

Cash Banks and building societies offer the best rates; take your passport.

Credit cards Accepted in most hotels, restaurants and shops; you may need to show passport or other photo ID.

Tipping Small change in restaurants, round up to the nearest euro in taxis.

What are Public Holidays in Tenerife?

Many shops are closed and many attractions operate on reduced hours on the following dates:

Año Nuevo (New Year´s Day) 1 January

Día de los Reyes Magos (Three Kings Day) 6 January

Viernes Santo (Good Friday) March/April

Fiesta del Trabajo (Labour Day) 1 May

La Asunción de la Virgen (Feast of the Assumption) 15 August

Día de la Hispanidad (National Day) 12 October

Todos los Santos (All Saints’ Day) 1 November

La Inmaculada Concepción (Feast of the Immaculate Conception) 8 December

Navidad (Christmas) 25 December

In addition, the regional government sets a further five holidays, while local councils allocate another two. Common holidays include the following:

Martes de Carnival (Carnival Tuesday) February/March

Día de San Juan (St John’s Day) 19 March

Jueves Santo (Maundy Thursday) March/April

Día de las Islas Canarias (Canary Islands Day) 30 May Corpus Christi (the Thursday after the eighth Sunday after Easter Sunday) June

Día de Santiago Apóstol (Feast of St James the Apostle, Spain’s patron saint) 25 July. In Santa Cruz de Tenerife the day also marks the commemoration of the defense of the city against British Admiral Nelson.

Día de la Constitución (Constitution Day) 6 December

Tenerife Safe Travel Info

If you are unfortunate enough to be robbed, ensure that you report it to the police within 24 hours or your insurance may be void.

Always make sure valuables are out of sight in your car.

Politely refuse to fill out any scratch cards on the street; most will lead to a timeshare scam.

Check your bills in restaurants to ensure you haven’t been overcharged.

Watch your wallet particularly in crowded places, like street markets.

There are very few public toilets on the island. The easiest option is to wander into a bar or cafe and use its facilities. The polite thing to do is to have a coffee or the like before or after, but you’re unlikely to raise too many eyebrows if you don’t. Alternatively, if you feel awkward but don’t fancy a drink, you can offer, say, 0.50c which will be appreciated although generally declined. This said, some curmudgeonly places in popular tourist areas post notices saying that their toilets are for customers only.

Tourist Information

The Oficina de Turismo has offices in the main towns and resorts throughout the island.

Santa Cruz de Tenerife 9am-6pm Mon-Fri, 9.30am-1.30pm Sat

Puerto de la Cruz – Casa de la Aduana, Calle Lonjas; h9am-8pm Mon-Fri, to 5pm Sat & Sun

La Laguna – Calle Carrera 7; 9am-8pm Mon-Fri, to 2pm Sat & Sun

La Orotava – Calle Calvario 4;  9am-5pm Mon-Fri

Los Cristianos – Centro Cultural, Plaza Pescador 1

Playa de las Américas – Centro Comercial City Center, Avenida Rafael Puig Lluvina

Visas for Tenerife

EU & Schengen Countries No visa required. Australia, Canada, Israel, Japan, New Zealand and the USA No visa required for tourist visits of up to 90 days.

Other Countries Check with a Spanish embassy or consulate.

To work or study in Tenerife a special visa may be required: contact a Spanish embassy or consulate before travel.



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