Useful Service Information Rome

This multi-million capital has very good infrastructure and is connected by various means of transportation

Rome Business Hours

Banks 8.30am to 1.30pm and 2.45pm to 4.30pm Monday to Friday.

Bars and cafes 7.30am to 8pm, sometimes until 1am or 2am.

Shops 9am to 7.30pm or 10am to 8pm Monday to Saturday, some 11am to 7pm Sunday; smaller shops 9am to 1pm and 3.30pm to 7.30pm (or 4pm to 8pm) Monday to Saturday.

Clubs 10pm to 4am.

Restaurants noon to 3pm and 7.30pm to 11pm (later in summer).

Discount Pass in Rome Italy

EU citizens aged between 18 and 25 qualify for discounts at state-run museums; under 18s get in free. City-run museums are free for under 6s and discounted for six to 25 year olds. In all cases you’ll need proof of age, ideally a passport or ID card.

Discount cards can be purchased at any of the museums and monuments listed below. The Roma Pass is also available at tourist information points.

Classic Roma Pass (€36, valid for three days) Provides free admission to two museums or sites, as well as reduced entry to extra sites, unlimited city transport, and discounted entry to other exhibitions and events.

48-hour Roma Pass (€28, valid for 48 hours) Gives free admission to one museum or site and then as per the classic pass.

Archaeologia Card (adult/reduced €27.50/17.50, valid for seven days) Covers the Colosseum, Palatino, Roman Forum, Terme di Caracalla, Palazzo Altemps, Palazzo Massimo alle Terme, Terme di Diocleziano, Crypta Balbi, Mausoleo di Cecilia Metella and Villa Quintili.

Emergency Numbers in Rome

Ambulance 118 

Fire Department 115

Police 112, 113

How Much to Tip in Rome?

Service (servizio) is generally included in restaurants – if it’s not, a euro or two is fine in pizzerias, 10% in restaurants. Tipping isn’t necessary in bars.

Rounding your taxi fare to the nearest euro will suffice.

Tip porters about €4 at A-list hotels.

What are Public Holidays in Rome?

Among most important Rome Service Information are of course national holidays.

Capodanno (New Year’s Day) 1 January

Epifania (Epiphany) 6 January

Pasquetta (Easter Monday) March/April

Giorno della Liberazione (Liberation Day) 25 April

Festa del Lavoro (Labour Day) 1 May

Festa della Repubblica (Republic Day) 2 June

Festa dei Santi Pietro e Paolo (Feast of St Peter & St Paul) 29 June

Ferragosto (Feast of the Assumption) 15 August

Festa di Ognisanti (All Saints’ Day) 1 November

Festa dell’Immacolata Concezione (Feast of the Immaculate Conception) 8 December

Natale (Christmas Day) 25 December

Festa di Santo Stefano (Boxing Day) 26 December

Rome Safe Travel Info

Pickpockets go where the tourists go, so watch out around the crowded areas of the city.

Rome is not a dangerous city, but petty theft is a problem. Watch out for pickpockets around the Colosseum, Piazza di Spagna, Piazza San Pietro, Stazione Termini and on crowded public transport – the 64 bus to the Vatican is notorious.

To minimize risks:


  • Carry your day’s spending money in a separate wallet.
  • Wear your bag/camera strap across your body and away from the road – thieves on scooters can swipe a bag and be gone in seconds.
  • Never drape your bag over an empty chair at a street-side cafe or put it where you can’t see it.
  • Always check your change to see you haven’t been short-changed. In case of theft or loss, report the incident to the police within 24 hours and ask for a statement.

Tourist Information

For phone inquiries, the Comune di Roma runs a free multilingual tourist information line (06 06 08).

There are information points at Fiumicino (Terminal 3, International Arrivals; h8am7.30pm) and Ciampino (International Arrivals, baggage claim area; 9am-6.30pm) airports, and at locations across the city:


  • A Piazza delle Cinque Lune (9.30am-7.15pm)
  • A Stazione Termini (8am-7.45pm)
  • A Fori Imperiali (Via dei Fori Imperiali; 9.30am-7pm)
  • A Via Marco Minghetti (Via Marco Minghetti; 9.30am-7.15pm)
  • A Via Nazionale (Via Nazionale; 9.30am-7.15pm)


For information about the Vatican, contact the Centro Servizi Pellegrini e Turisti (06 6988 1662; St Peter’s Sq; 8.30am-6pm Mon-Sat). Useful websites include: 060608 ( Comprehensive information on sites, upcoming events, transport etc.

Roma Turismo ( – Rome’s official tourist website with listings and up-to-date information.

EU citizens do not need a visa for Italy. Nationals of Australia, Canada, Israel, Japan, New Zealand, Switzerland and the USA do not need a visa for stays of up to 90 days.

Italy is one of the 15 signatories of the Schengen Convention. The standard tourist visa for a Schengen country is valid for 90 days. You must apply for it in your country of residence. Get details here


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