FLIGHT GOT CANCELLED OR DELAYED?

Claim up to $700 compensation!

How flight cancellation claim works

Claiming your cancelled or delayed flight compensation has never been so easy!

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Are You Eligible

Find out if you are eligible for compensation

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Airhelp will run the search

Airhelp will search among thousands of results of flight data

See the results

See for free if you are eligible for the compensation and CLAIM IT

Know What you are entitled to

Do not be among 87% of air passengers that don’t know their rights! Find out if you are eligible for flight cancellation compensation, flight delay compensation or missed flight connection compensation.

Flight Cancelled Compensation

 

Under EC 261, you are entitled to compensation for your canceled flight if:

 

  • Your canceled flight was set to depart from the EU (with any airline) or scheduled to land in the EU (provided the airline is headquartered in the EU).

  • The airline notified you of the cancellation less than 14 days before the flight was due to depart
  • If you took a replacement flight, your new arrival time was significantly different to your original flight
  • The cancellation occurred within the last three years
  • You had a confirmed flight reservation – shown by a booking confirmation complete with information like the flight number and name of passengers
  • The reason for the cancellation was within the airline’s control (e.g. operational circumstances, technical difficulties or airline staff strikes).

Flight Delayed Compensation

 

Under EC 261, you are entitled to file a delayed flight claim for $700 (€600) cash compensation if:

 

  • You arrive at your destination more than three hours later than planned
  • The flight took off in the EU (from any airline) or landed in the EU
  • You have checked in for your flight on time (generally no less than 45 minutes before departure)
  • You encountered these problems on a flight operated no more than three years ago
  • The airline is responsible for the delay
  • It doesn’t matter whether the airline has already provided you with food, refreshment or travel vouchers

Missed Flight Connection Compensation

 

Under EC 261, you are entitled to compensation for your canceled flight if:

 

  • You missed the connection due to a flight delay, flight cancellation or overbooked flight
  • In the case of flight delay: Your missed connection caused you to be over three hours late arriving at your final destination
  • Your connecting flights were part of the same booking, not purchased individually
  • The flight took off in the EU (from any airline) or landed in the EU
  • The disruption which caused you to miss your connection was within the airline’s control
  • You did not miss your connection for a reason under your control
  • You encountered these problems on a flight operated no more than three years ago
  • It doesn’t matter whether the airline has already provided you with a replacement flight

How to claim compensation for flight delays

Flight delays and cancellations are regular occurrences in air travel. When one or the other happens, it’s important to understand your rights and what compensation you are entitled to as a result of a delay or cancellation.

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